Wednesday, May 18, 2011

Adding Fields To Customize View

The User wants to add a field on the field line of his/her inbox.
( e.g. The user is not able to see the name of the person who has sent the e-mail to the user).

Solution:
Tell the user to R-Click on the message display. Ask the user to select Customize Current View




A "Customize View" Messages display box will open. Select Fields.


A Show Field’s Box will open in which the user can choose the respective field’s that he/she wants to be added/removed to the Field line in the Inbox.




When done click OK. The Show Field’s Box will close and the Customize View: Messages display box will appear again.
Select Reset Current View and click OK.


A confirmation box may be displayed on which the user has to click OK.


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