Showing posts with label an error message is displayed when you open Outlook. Show all posts
Showing posts with label an error message is displayed when you open Outlook. Show all posts

Wednesday, May 18, 2011

After updating the Symantec Antivirus, an error message is displayed when you open Outlook

After updating the Symantec Antivirus, an error message is displayed when you open Outlook:
Impossible to install or to load the complement " C:\Program Files\Symantec AntiVirus\vpmsece2.dll "





Solution:

Remove an option on Outlook

On the Taskbar, Icon  ,
« Symantec Antivirus version 11 » is visible :
When user are starting Outlook, they get an error message (Screenshot 1)
After clicking OK, the application is working fine





Start Outlook
When error message appears, Click on « OK » (Screenshot 1)
On the main menu go to « Tools », then « Options » (Screenshot 2)
Press on the tab « Other »
Press on the button « Advanced options » (Screenshot 3)

Press on the button « Add-In Manager… » (Screenshot 4)
Untick the button « SAVCORP90 »
Press on « OK » three times. (Screenshot 5)
Close Outlook
Restart Outlook to confirm that the problem is resolved