Create A New Profile

Solution:

Select Start | Settings | Control Panel and double-click the Mail icon Click the Add button 

Select Add a new e-mail account and choose Next .

If 'Prompt for a profile to be used' was selected, enter a Profile Name.

 

Select Microsoft Exchange Server and choose Next

Enter the Exchange server name in the Microsoft Exchange Server field .

Type your ID in the User Name Field and click the Check Name button.

 

NOTE :

Selecting the "Check Name" button will attempt to communicate with the entered Exchange server to look for the ID or name information. If the information is located on the server, the name will appear underlined in the User Name field. Enabling Cached Exchange Mode provides user with a better experience when using a Microsoft Exchange Server e-mail account. A copy of your mailbox is stored on your computer. This copy provides quick access to your data and is frequently updated with the mail server

After authentication passes, the Exchange Server and User Name should be underlined in the correlating fields - Click Next to continue

NOTE:

If the ID is not found on the server, the error "The name could not be matched to a name in the address list" will appear. Try with the remaining server names...

This could be caused by a mis-type of the ID or the ID is actually not located on that server. Select the Finish button to complete the profile setup. Lastly, ask the user if they are the only person that uses this computer.

If YES - Select the "Always use this profile" option and click OK to exit.

If NO - Select the 'Prompt for a profile to be used' option and click OK to exit

If the user wants to Create or Add another user profile, please follow the same steps as mentioned in the document above.

Please keep in mind, while creating additional profiles, the profile name should be unique.