Solution:
- In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click Contacts.
- Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu.
- Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile.
- On the Tools menu, click Email Accounts.
- Click Add a new directory or address book, and then click Next.
- Click Add.
- Click Additional Address Books, and then click Next.
- Click Outlook Address Book, and then click Next.
- Click OK.
- Restart Outlook.
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